Utility Bidder: 18 Months On

Utility Bidder enlisted the help of PreAction over 18 months ago to outsource our fee disputes & since then, we have developed a strong partnership due to their unrivalled support with several operational processes. 

Before working with PreAction, one considerable challenge we faced was mitigating revenue loss from fee disputes and contractual defaults. These defaults were initially written off as a loss until we discovered PreAction, who presented a better solution. 

Playing A Vital Part

The team at PreAction have since played a vital part in resolving disputes, recovering a significant amount of revenue from historical defaulted contracts. 

PreAction presented us with their clear and concise process of resolving past disputes and defaults, without having to seek time-consuming and costly legal intervention to recover this lost revenue.  


Settlement On Success

The PreAction “Settlement On Success” was an added bonus for us, instilling confidence that the team was doing everything to ensure resolution for us. 

As well as the previously mentioned debt resolution services, PreAction supported several of our sub-brokers in becoming compliant, in line with the Ombudsman ADR Scheme leading up to the deadline in August. 

In-House Counsel

Preaction provides additional support from their in-house counsel, Stephen, who offers a vital sounding board to Utility Bidder around claims handling, which has proved to be an incredibly useful asset over the last 18 months.  

The service PreAction provides comes highly recommended to utility suppliers and TPIs, looking to outsource operational functions in debt resolution and other specialist areas.  

Chris Shaw – Chief Executive Officer

Utility Bidder

How Can PreAction Help?

PreAction offers a range of expert solutions to support utility suppliers & brokers, including debt recovery, COT Due Diligence, and much more. 

If you would like to find out how PreAction can support your business with a range of services, including debt recovery and COT Due Diligence, give us a call on 0191 5807231, drop us an email at info@preaction.co.uk 

Are you a utility supplier or broker in need of outsourced support? – PreAction it.