All utility brokers will have experienced a contract not going live, resulting in revenue being lost or clawed back. 

It’s imperative to have a process in place to protect against this happening—and that means having someone on your side who knows how to negotiate with the skill and knowledge needed to negate the loss to your business. 

Utility brokers lose substantial amounts of money annually for various reasons, such as contracts not going live, mid-term closures and changes of tenancy. 

We are here to help.  

Our structured process can provide near-instant results for our clients with minimal input on their behalf, with our team taking care of every step, allowing you to focus on your renewals, acquisition, and growth. 

utility brokers Support

Turn bad debt into good money

If a customer defaults on an agreement they made with your business, the easiest thing to do is do nothing. 

Writing off lost commissions has been the status quo within the energy industry for years, resulting in significant losses for brokers and having huge impacts on cash flow and forecastability.  

You could be tempted to take the customer to court, but even if victorious, it could cost you thousands in legal fees, time, and resources; all things that could be better spent benefiting your business and its employees. 

Outsourcing your losses to PreAction will provide a vital boost to cash flow; aiding your business at such a crucial time within the industry. 

No upfront costs 

We have worked with utility brokers of all sizes since inception; we know what works and what doesn’t.

Whether you’re looking to collect debts owed by a single customer or hundreds of customers, we can help you get what is owed. 

PreAction and our panel of legal partners work on a settlement on success ethos, providing a no-lose situation for our clients, only taking our fee once we achieve a settlement. 

Providing our clients with confidence from the start that we are dedicated to resolution in every case!  

utility brokers Debt Resolution

Outsource the hassle 

Time and money are the most important resource for any business. Outsourcing your breached contracts to PreAction will save your business on both.  

We are the best in the industry at getting results.  

Our team consists of highly experienced and trained professionals who assess each case to ensure we consider fairness, affordability, and sustainability at an early stage of the process. 

Our team work hard to come up with solutions that work for both sides—and result in a high percentage of favourable settlements! 

Compliant guidance from the experts 

Our team of highly experienced professionals know exactly how to get the best possible resolution for our clients, even if it means taking legal action.  

Our legal partners and in-house counsel can offer the best possible advice to clients to ensure compliance and business success. 

Our in-house counsel is well-versed in energy-related matters and appreciates the complex legal issues facing businesses and the likely work required. Providing more effective instructions to external counsel; translating complex legal jargon into terms our clients will more readily understand. 

Having immediate access to legal counsel has proved invaluable to our clients time & time again. 

Reclaim what’s yours without risking resources 

Losing hard-earned money due to customers defaulting, cancelling contracts without notice or failing to honour their agreements can be extremely detrimental to any business, particularly brokers in this current climate.  

In most cases, customers gladly take steps to resolve the matter when the breach in terms is explained to them, negating the need for expensive legal defences, particularly when we can offer reasonable discounts and affordable payment plans. 

At a time when every penny counts, it is more important than ever to collect the revenue owed to your business. 

How can PreAction help?  

We provide a complete debt resolution and revenue recovery service for defaulted agreements as far back as six years.  

We support 70+ utility businesses with specialist operational support. Our debt resolution service has proven to be an invaluable source of cash flow for brokers. 

We are visiting sites and conducting teams calls with several new clients this month. See what our clients have to say.  

If you would like to find out how PreAction can support your business with a range of services, including debt resolution, give us a call at 0191 5807231, drop us an email at