DISPUTE RESOLUTION
Our mission is to encourage engagement and communication with the customer enabling the matter to be resolved in a timely and reasonable manner
DISPUTE RESOLUTION
Whether you are an energy broker with customers defaulting on an agreed energy contracts, resulting in lost commission or a recruitment firm not being paid for the placement, PreAction will recover the lost revenue from the customer.
Each of our agents understands the importance of retrieving lost revenue. Highly experienced and trained within resolving issues of various values and complexities, you can be assured no query will go unanswered.
Our agents pride themselves on showing empathy when required along with clear focus and determination in resolving the claim. 64% of disputes have been settled without the need of litigation saving both time, resource, and expense for both sides. For customers that fail to settle we have a panel of solicitors ready to litigate.
PreAction and our panel of solicitors all work on a settlement on success ethos allowing for a no-lose situation for our clients, only taking our fee once we achieve settlement.
DISPUTE RESOLUTION
Whether you are an energy broker with customers defaulting on an agreed energy contracts, resulting in lost commission or a recruitment firm not being paid for the placement, PreAction will recover the lost revenue from the customer.
Each of our agents understands the importance of retrieving lost revenue. Highly experienced and trained within resolving issues of various values and complexities, you can be assured no query will go unanswered.
Our agents pride themselves on showing empathy when required along with clear focus and determination in resolving the claim. 64% of disputes have been settled without the need of litigation saving both time, resource, and expense for both sides. For customers that fail to settle we have a panel of solicitors ready to litigate.
PreAction and our panel of solicitors all work on a settlement on success ethos allowing for a no-lose situation for our clients, only taking our fee once we achieve settlement.
We will resolve a dispute you’re having with a company...Without having to go to court.
Here’s what our clients & partners had to say
Since tasking PreAction to act as a dispute resolution agent for us we have been blown away by not only the success they’ve had in recovering this lost revenue but also the professionalism and ability to actually reengage some customers who may have been given poor advice elsewhere which caused them to breach our contract.
Long story short, we’ve suffered losses due to either buyer’s remorse, rogue brokers or/and poor supplier service. These losses at one point were written off… Until PreAction got involved and made a huge difference!
The approach and attention to detail from PreAction was extremely professional, they operated a no collection, no fee basis which gave me peace of mine. PreAction did not stop at recovering the outstanding invoices, they gave me ethical, legal advice to help me improve my future credit control, allowing me to focus on the growth of my business, instead of chasing invoices.
Here’s what our clients & partners had to say
Since tasking PreAction to act as a dispute resolution agent for us we have been blown away by not only the success they’ve had in recovering this lost revenue but also the professionalism and ability to actually reengage some customers who may have been given poor advice elsewhere which caused them to breach our contract.
Long story short, we’ve suffered losses due to either buyer’s remorse, rogue brokers or/and poor supplier service. These losses at one point were written off… Until PreAction got involved and made a huge difference!
The approach and attention to detail from PreAction was extremely professional, they operated a no collection, no fee basis which gave me peace of mine. PreAction did not stop at recovering the outstanding invoices, they gave me ethical, legal advice to help me improve my future credit control, allowing me to focus on the growth of my business, instead of chasing invoices.
